Figma · Field Notes
Figma 旧金山办公室 · 闭门圆桌 · 2026 年 6 月 24 日 Figma SF Office · Closed-door Roundtable · June 24, 2026

Design as Engineering,
Engineering as Design
8 个信号
设计即工程,工程即设计

From Agent to Agency — eight signals on rebuilding teams in an age of dissolving boundaries. Highlights from a closed-door roundtable on product, teams, and design in the AI era. 从 Agent 到 Agency —— 边界消融时代的团队重构。一场关于 AI 时代产品、团队与设计的闭门圆桌交流精华。

整理 · Billie Zhang(张贝) Compiled by Billie Zhang 遵循 Chatham House Rule Under Chatham House Rule
角色边界,正在消失 Boundaries are dissolving
4460%
开发者参与设计的比例 Developers joining design work
2141%
设计师参与开发的比例 Designers joining development
~70%
团队已转向并行工作模式 Teams now work in parallel
2087%
某团队内部 AI 工具使用率跃升 Internal AI adoption jump

八个正在发生的信号 Eight signals in motion

01 — 08
01
角色融合Role merge

角色边界消失:设计与工程的融合 Boundaries vanish: design meets engineering

AI 工具大幅降低了编码成本,代码从稀缺资源变成了低成本工具。"你能做我的工作,我也能做你的工作"成为常态。腾讯的分享提到:四千名设计师与大量前端之间的角色边界"越来越模糊",初期有过混沌期,但现在每个人已在组织中找到新定位。 AI slashed the cost of writing code — code went from scarce resource to cheap tool. "You can do my job, I can do yours" became the norm. As one Tencent voice noted: with thousands of designers and many front-end engineers, the boundaries kept blurring — chaos at first, but everyone eventually found a new place.

传统"设计完成 → 交付开发"的串行模式正在退场,约七成团队转向并行推进。设计团队也在重新分工:聚焦高影响力项目,把标准化 UI 交给模板,用"Office Hour"式咨询替代事事亲为。 The serial "design then hand off to dev" flow is fading — about 70% of teams now run in parallel. Design teams re-divide labour too: focus on high-impact work, leave standard UI to templates, and replace doing-everything with office-hour style consulting.

代码变便宜了,但"谁写的谁负责",变得无处不在。 Code got cheap — but "you build it, you own it" is now everywhere.
02
管理重塑Management

管理者角色重塑:更有价值,还是更不需要? The manager, reframed: more valuable, or less needed?

当一切都追求"更快",方向感反而稀缺。一位参会者的比喻最为传神—— When everything chases speed, direction becomes scarce. One attendee put it vividly —

你喊"跑",团队就跑了。可当我问"往哪跑?",他们说:"你没说,你只让我跑。" You say "run," and they run. But when I ask "where to?" they say, "You didn't say — you just told me to run."

共识是:管理者模型正在改变。从"上传下达的中间人",转向战略制定者 + 方向引导者 + 团队赋能者。招聘标准也随之变化——好奇心、适应力、判断力与谦逊,比纯技术能力更重要。 The consensus: the manager model is changing. From "middle-man relaying orders" to strategist + direction-setter + team enabler. Hiring shifts too — curiosity, adaptability, judgment and humility now matter more than raw technical skill.

更有价值,因为 ——More valuable, because —
  • 速度带来迷失,需要重新对齐方向Speed breeds drift; direction must be re-aligned
  • 是过滤高层兴奋点的战略守门人A gatekeeper filtering leadership's excitement
  • 在剧变中提供稳定性锚点A stability anchor amid constant change
更被削弱,因为 ——Less needed, because —
  • AI 能更好地产出策略与优先级AI can output strategy & priorities better
  • 纯"中间层"的传话价值被质疑Pure "relay" value is questioned
  • 角色从分配者转向教练Role shifts from allocator to coach
03
从工具到队友Tool → Teammate

AI 产品设计哲学:从工具到队友 Product philosophy: from tool to teammate

AI 产品理念经历了三次跃迁。核心目标是让 AI 像队友一样自然,把用户从"监工"的位置上解放出来——而非让他时刻干预。 AI products went through three leaps. The goal: make AI feel like a natural teammate, freeing users from the role of supervisor — not forcing them to intervene at every step.

V1
被动工具Passive tool
用户发指令,AI 执行。体验生硬,采用率低。User commands, AI executes. Stiff, low adoption.
V2
对话助手Conversational
实时交互、自然对话。但仍需持续干预。Real-time, natural chat — yet still needs constant steering.
当下目标Now · V3
自主 AgentAutonomous agent
AI 独立工作,像队友一样主动。AI works on its own, proactive like a teammate.

设计原则上,要极简上手、逐步进阶,并按用户技术背景做交互分层。信任靠透明度建立:让用户看清 AI 在做什么,从"先审批再执行"的场景入手,逐步增加自主性。最难的坎在于——连自家员工都对产品极为挑剔。 By principle: minimal to start, progressive to master, with interaction layered by skill level. Trust is built on transparency — show what the AI is doing, start from "approve then execute," and grow autonomy gradually. The hardest part: even their own staff are fiercely picky about the product.

04
推广策略Adoption

推广策略:"保姆式"陪跑胜过工具迭代 Adoption: hand-holding beats feature iteration

一个关键案例:某团队内部一个非技术部门的 AI 工具使用率,从 20% 飙升到 87%。秘诀不是更好的工具,而是两名专人深入各部门、用 Office Hour 与一对一沟通手把手赋能。 A telling case: a non-technical department inside a tech company saw AI adoption jump from 20% to 87%. The secret wasn't a better tool — it was two dedicated people embedding into departments, coaching one-on-one through office hours.

路径上,产品先吸引开发者,再推出 IDE 插件触达更广团队——一种主动"自我颠覆"的渗透。结论很直接: The path: win developers first, then ship an IDE plugin to reach wider teams — a deliberate act of self-disruption. The conclusion is blunt:

靠个人硬啃 AI 工具行不通,抱团取暖才是破局关键。 Going it alone on AI tools won't work — huddling together is how you break through.
05
范式转变Paradigm

开发范式转变:从工作流到能力构建 A new paradigm: from workflow to capability

软件设计逻辑正在反转:从"教人用工具",走向"工具主动适配人"。 The logic of software design is inverting — from "teach people to use tools" toward "tools that adapt to people."

旧范式Old paradigm
  • 围绕产品设计离散工作流Discrete workflows around a product
  • 用户需主动学习掌握工具Users must learn the tool
  • 人工预设规则Human-defined rules
新范式New paradigm
  • 从通用能力出发,AI 有机组合Start from capabilities, AI composes
  • 工具主动适配使用场景Tools adapt to the scenario
  • 模型自主编排Model-led orchestration

但仅靠开放能力只能满足极客;要赋能整个团队,仍需把能力打包成针对场景的"交钥匙工程"。ToB 落地不能只靠模型的黑盒魔法。 Yet raw capabilities only satisfy the geeks; empowering a whole team still needs capabilities packaged into turnkey solutions for real scenarios. B2B can't rely on black-box magic alone.

06
四象限Quadrants

组织 AI 成熟度四象限模型 Org AI maturity: a four-quadrant model

用"组织战略"与"个人实践"两个维度,可以把组织的 AI 现状分为四个象限——每个象限都有对应的行动策略。 Mapping "org strategy" against "individual practice" sorts organizations into four quadrants — each with its own playbook.

统一UnifiedUnified
组织与个人高度一致,AI 已是战略与日常的核心。 Org and individuals fully aligned; AI is core to strategy and daily work.
策略 ·Play · 持续深化 AI 与业务融合 Keep deepening AI–business fusion
指令DirectiveDirective
组织有明确战略投入,但一线尚未跟上,上下脱节。 Clear top-down strategy, but the front line hasn't caught up.
策略 ·Play · 从"沙盒试点"转向真实项目的"流程试点" Move from sandbox pilots to in-project pilots
草根GrassrootsGrassroots
少数个人/小团队在前线探索,尚无统一策略。 A few individuals/teams explore on the front line; no unified strategy.
策略 ·Play · 培养并推广 AI 应用的先行者 Cultivate and amplify the pioneers
萌芽NascentNascent
有热情和兴趣,但缺乏实践经验与方法。 Enthusiasm and curiosity, but little hands-on experience.
策略 ·Play · 从小处着手,积累实践经验 Start small, accumulate practice
07
人才与团队Talent

人才与团队:新标准,新结构 Talent & teams: new standards, new shapes

人才评估的维度变了:不再看代码产出量,而看代理权(Agency)、问责(Accountability)、领域专长与判断力。这正是从 Agent 到 Agency 的真正含义——工具再强,也得靠懂行的人来驾驭。 What we measure has shifted: not lines of code, but agency, accountability, domain expertise and judgment. That is the real meaning of "from Agent to Agency" — however strong the tool, it takes someone who knows the craft to steer it.

团队结构也在动态演进:初创期需要全能型人才,随产品壮大必然走向专业化分工。核心原则是"小团队大责任"——规模尽可能小,以最大化个体权责集中度,倒逼产出质量。 Team shape evolves too: startups need generalists; as products grow, specialization follows. The core rule — small teams, big ownership — keep teams small to concentrate responsibility and drive quality.

领导者的新课题:关注团队如何共同推理与决策,而非个人的 AI 使用量;并留出时间进行集体思考、冲突解决与决策。拥抱"我也在边学边做"的谦逊,对建立信任至关重要。 The leader's new task: focus on how the team reasons and decides together, not individual AI usage; make room for collective thinking, conflict resolution and decisions. Embracing "I'm learning too" builds the trust that holds it together.

08
设计心态Craft

设计风格与产品心态:愉悦感与真实问题 Style & mindset: delight, and real problems

设计需兼顾行业差异:医疗等高风险行业需要严谨、确定性的流程图设计;创意行业则可采用更灵活的非确定性流程。 Design must respect industry differences: high-stakes fields like healthcare need rigorous, deterministic flows; creative fields can afford looser, non-deterministic ones.

在 AI 产品中融入乐观、趣味与愉悦感非常重要——通过微交互、自定义颜色等方式实现。同时,AI 并非要取代传统软件:过去几十年软件门槛过高,AI 的核心价值是大幅降低构建与修改的成本。 Bringing optimism, playfulness and delight into AI products matters — via micro-interactions, custom colours and the like. And AI isn't here to replace traditional software: software has been too hard to build for decades; AI's core value is making it far cheaper to build and change.

AI 不是来砸场子的,而是来给软件行业降本增效的。 AI isn't here to wreck the place — it's here to make software cheaper and better.

桌上的声音 Voices at the table

代码从稀缺资源变成了低成本工具,但判断力和责任感比以往任何时候都稀缺。 Code went from scarce resource to cheap tool — but judgment and ownership are scarcer than ever.
仅靠开放能力只能满足极客,赋能整个团队,还得靠标准化的交钥匙工程。 Raw capabilities satisfy the geeks; empowering a whole team still takes turnkey solutions.
连我们自己的员工都不买账的产品,外部推广更是难上加难。 If our own staff won't adopt it, selling it outside is even harder.
想靠个人硬啃 AI 工具行不通,抱团取暖才是破局关键。 Going it alone on AI won't work — huddling together is the way through.
一句话总结In one line

边界在消融,责任在回归。从 Agent 到 Agency,最稀缺的从来不是工具,而是做判断、负责任的人。 Boundaries dissolve, ownership returns. From Agent to Agency, the scarce thing was never the tool — it's the people who judge and take responsibility.


Figma 参访启示录 · 2026 年 6 月 Figma Field Notes · June 2026